Challenge:

 

  • Visteon Corporation was performing a market test RFP for Facility Management of their corporate headquarters and was hoping to reduce costs while improving the quality of services.
  • Multi-Tenant site (apx. 900,000 sq. ft.) headquarters for Visteon, General Electric and Dana Corporation.
  • RFP was developed and hard bid to a prequalified list of (4) bidders.
  • DFM Solutions had tracked the project for about (6) months prior to bidding.
  • The successful service provider had to reduce costs, improve service and was challenged with having to transition within (30) days.
  • DFM Solutions developed detailed scopes of work for the major service suppliers and obtained competitive bids from experienced contractors.
  • A detailed launch plan was developed to ensure a smooth transition.
  • DFM Solutions decided to self perform the housekeeping to improve quality of service.

 

 

Solution:

  • DFM Solutions put an experienced launch team in place with a detailed launch plan.
  • Route plans were developed for the housekeeping team.
  • Existing service contracts were re-issued end expedited.
  • Maintenance team was restructured and staffed through new hire process.

 

 

Result:

 

  • Transition and launch achieved within (30) days without interruption and seamless to customer.
  • Annual Facility Management costs reduced by over ( 20%) with improved level of services.
  • Maintenance team level of expertise improved dramatically.
  • Reduced outsourced services due to ability to self perform additional maintenance.

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